1. Open the App Store app.

  2. Tap your photo, initials, or the sign-in buttonsign-in button at the top of the screen. You might be asked to sign in with your Apple ID.

  3. If you have a balance, the amount appears. If you don’t see an amount, you don’t have a balance.

  1. Open the App Store. If you see the sign-in button at the bottom of the sidebar, click it and sign in with your Apple ID.

  2. If you have a balance, the amount appears below your name. If you don’t see an amount, you don’t have a balance.

    The Account screen in the App Store for macOS, with the account balance highligted.

  1. Open the Apple Music app or Apple TV app.

  2. Click your name at the bottom of the sidebar. You might need to sign in with your Apple ID first.

  3. If you have a balance, the amount appears below your name. If you don’t see an amount, you don’t have a balance.

    The Account menu in Apple Music for Windows, with account balance displayed.

  • If you think that your Apple Account balance is incorrect, sign out of the App Store, Apple Music app, or Apple TV app. Then sign in and check the balance again.

  • If you still think that the balance is incorrect, check your purchase history to see whether you bought an item or a subscription renewed.

Before you can delete your Apple ID or change your Apple ID country or region, you must spend all of your Apple Account balance. You might also have to wait for any pending refunds to process. If your balance is less than the cost of a single item, contact Apple Support.

Learn how to delete your Apple ID.

Learn how to change your Apple ID country or region.

You can’t redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:

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