Hello.
We have been working through gmail for years now and we recently up graded to google workspace.
Other than emails and phone calls, we mainly use Google Chat to work and exchange on a daily basis.
To do so, we use the very useful space chats to talk by topics / subjects.
To day I recreated our external google chats through my google workspace account to ensure our conversations are more secure.
However I’m unable to add external users to them for no apparent reasons. There all have Gmail accounts btw.
When I go to the options of a group chat, I see the following : Authorize external members from your organization. You can only select this options when you create the space. Etc.
However when I create a new google space chat, there are no such options to activate..
Could someone give us a hand please ?
These group / space chats are essential in our daily activities but we need to keep some external collaborators in the loop..
Found this but it’s not helpful at all and I don’t see why it wouldn’t be possible.. https://knowledge.workspace.google.com/kb/unable-to-add-external-users-to-a-google-chat-space-000008…
Thank you very much.
Best,