How to claim Verizon’s $20 credit for Wednesday’s service outage

Verizon is offering a very small mea culpa after Wednesday’s massive outage, which drew more than 1.5 million reports on Downdetector and lasted hours. Initially, the carrier posted on X that it will offer a $20 credit, but customers must redeem it in the myVerizon app. The company then said the credit could be claimed […]
How to Look Busy So You Don't Have to Do Work – YouTube

Move with pace, wipe one spot with a towel, scan the room with concern, intensely scrutinize the contents of the server station – what would you … Source link
Using AI in Customer Service? Don’t Make These 4 Mistakes

Opinions expressed by Entrepreneur contributors are their own. AI is omnipresent in 2025 in all areas of the business sphere, including customer service. And for good reason. Used right, AI can provide invaluable insights into your customers’ behaviors and preferences, boost the efficiency of your customer service team and increase overall satisfaction. Between dynamic personalization, […]
Taskrabbit Side Hustle Earns Over $70k a Month: How to Start

Want to start a side hustle? More than half (54%) of Americans already have one, according to research from MarketWatch, but choosing one out of so many options can be overwhelming. To keep it simple, plenty of side hustlers capitalize on skills they already have: cleaning, furniture assembly, TV mounting and just about anything in […]
How to Keep Your Loved Ones Safe From Financial Scams

As the guy in my family who writes for WIRED, I often act as tech support. When relatives want to know what phone to buy or why the Wi-Fi sucks in the back room, they ask me. I recently discovered that an elderly family member was being charged more than double what I pay each […]
How To Visualize Competitive Advantage

The crooked wire symbolizes the sometimes unknown nature of a value proposition. Canva If you have been reading my blogs to this point, you understand by now that I encourage and embrace unconventional thinking as a starting point in all problem-solving exercises—business and otherwise. The consideration of counterintuitive approaches is a great way to conceptualize […]