How to Start, Sell a Million-Dollar Company: TaskRabbit Founder
Leah Solivan was an IBM engineer, working on business collaboration tools like Lotus Notes, when she found her million-dollar startup idea: an online marketplace connecting customers with “taskers” who could run errands or do household chores for them at a price. The idea arose from Solivan running out of dog food one night and asking […]
CX Experience Customers Will Appreciate
Venk Korla of HGS Digital made comments about comparing customer service to an IKEA experience. NurPhoto via Getty Images When reaching out for customer service and support, most customers still prefer to communicate with a company or brand via the traditional phone call. That said, more and more customers are attracted to and embracing a […]