How to claim Verizon’s $20 credit for Wednesday’s service outage

Verizon is offering a very small mea culpa after Wednesday’s massive outage, which drew more than 1.5 million reports on Downdetector and lasted hours. Initially, the carrier posted on X that it will offer a $20 credit, but customers must redeem it in the myVerizon app. The company then said the credit could be claimed […]