What a defensive employee taught me about giving feedback

It was that time of the month again for my regular check-ins with the team – an opportunity to both listen and offer feedback. “So, Daniel, I wanted to work with you on a couple of areas that were highlighted to me as potential areas of improvement.”  His lips tightened immediately. He leaned back in […]

Leadership Techniques: How to Lead Effectively

Leaders can create a culture where employees feel valued and motivated. getty Note: This is Part One of a three-part series. Unless your business is a one-person show, the success of your company’s goals will depend on the collective work of your team. When there is dysfunction within the group, the management of people and […]