What a defensive employee taught me about giving feedback

It was that time of the month again for my regular check-ins with the team – an opportunity to both listen and offer feedback. “So, Daniel, I wanted to work with you on a couple of areas that were highlighted to me as potential areas of improvement.” His lips tightened immediately. He leaned back in […]
Annual performance reviews may be on their way out, but feedback is more important than ever

Real-time feedback is great in theory, but in practice, it can feel a little chaotic. Some managers give lots of useful feedback frequently, while others take a more hands-off approach, assuming that their subordinates understand that “no news is good news”. It may work for some people, but for others, the lack of a structured […]
Leadership Techniques: How to Lead Effectively

Leaders can create a culture where employees feel valued and motivated. getty Note: This is Part One of a three-part series. Unless your business is a one-person show, the success of your company’s goals will depend on the collective work of your team. When there is dysfunction within the group, the management of people and […]