Several Microsoft users are currently impacted by a worldwide outage Friday morning. Travelers are seeing extreme delays at airports, and some banks are offline. While this outage may concern people trying to access their money, there are steps that can be taken to access a bank account. The Consumer Financial Protection Bureau encourages people to contact their bank for information they may be able to provide. If your card isn’t available, the CFPB recommends trying to pay with checks, using mobile payments or withdrawing money in person. If none of that works, contacting your bank for more information is recommended. Customers who decide to reach out to banks via social media are reminded to not share any personal and sensitive information through social media posts. Ask your bank if automatic payments and withdrawals are still being processed despite the outage. The CFPB also says that if any fees are charged to your account during this time, tell your bank. For any late fees and overdraft fees caused by the outage, you may ask your bank to credit your account. The only safe way to communicate with your bank is by calling the number behind your bank card for customer service.During this time, many scammers may try to reach out by personally calling or messaging your number, according to the CFPB. Don’t answer the scammers. If you feel you have fallen victim to an online or phone scammer, contact your area police department to make a report.
Several Microsoft users are currently impacted by a worldwide outage Friday morning.
Travelers are seeing extreme delays at airports, and some banks are offline.
While this outage may concern people trying to access their money, there are steps that can be taken to access a bank account.
The Consumer Financial Protection Bureau encourages people to contact their bank for information they may be able to provide.
If your card isn’t available, the CFPB recommends trying to pay with checks, using mobile payments or withdrawing money in person.
If none of that works, contacting your bank for more information is recommended. Customers who decide to reach out to banks via social media are reminded to not share any personal and sensitive information through social media posts.
Ask your bank if automatic payments and withdrawals are still being processed despite the outage.
The CFPB also says that if any fees are charged to your account during this time, tell your bank. For any late fees and overdraft fees caused by the outage, you may ask your bank to credit your account.
The only safe way to communicate with your bank is by calling the number behind your bank card for customer service.
During this time, many scammers may try to reach out by personally calling or messaging your number, according to the CFPB. Don’t answer the scammers.
If you feel you have fallen victim to an online or phone scammer, contact your area police department to make a report.