How to Build a Career in Digital Marketing, with Opportunities Rising Across Africa

As brands compete for attention in increasingly crowded digital spaces, marketing has become a major lever of growth, relying on specialists able to turn data, content, and strategy into measurable results. Digital shifts in the economy have pushed a new professional profile to the center of corporate growth strategies. The digital marketing specialist has become […]

How to Deal With Negative Articles on Google

Opinions expressed by Entrepreneur contributors are their own. Building a strong brand means recognizing potential reputation crises and knowing how to handle online articles that misrepresent you or your business. Negative press on Google can erode customer trustand disrupt your operations. Burying negative search results can be complex, time-consuming and cost a fortune that in […]

Using AI in Customer Service? Don’t Make These 4 Mistakes

Opinions expressed by Entrepreneur contributors are their own. AI is omnipresent in 2025 in all areas of the business sphere, including customer service. And for good reason. Used right, AI can provide invaluable insights into your customers’ behaviors and preferences, boost the efficiency of your customer service team and increase overall satisfaction. Between dynamic personalization, […]

How to Turn Bad Reviews Into Great News For Your Business

Opinions expressed by Entrepreneur contributors are their own. No matter how robust your brand’s customer service is, you can’t avoid negative feedback — noise that can block out all the great things your business offers and does. Social media is rife with videos highlighting incidents where customers feel wronged and the torrent of negative comments […]

Don’t Wait For Customers to Find You — Here’s How to Go to Them Instead

Opinions expressed by Entrepreneur contributors are their own. For years, online businesses, especially smaller ones, have followed a somewhat passive model of customer engagement. The site is live, and the digital storefront is effectively “open.” The expectation is that customers will visit when their need arises, reacting to the demand created by external marketing. This […]

How to Get Your First 1,000 Email Subscribers

Opinions expressed by Entrepreneur contributors are their own. The digital world is saturated with social algorithms, pay-to-play platforms and constantly changing SEO strategies. However, one channel remains consistently consequential, direct and owned: email. Building an email list early on in your business development isn’t just a marketing move for startup founders and business leaders; it’s […]